Privacy Policy

This Privacy Policy outlines how AXIOM PT LTD handles the information and data you provide to us to manage our relationship. We will process any personal information provided to us or otherwise held by us relating to you in accordance with this Privacy Policy. Information may be provided via the AXIOM PT LTD website (the “Website”), telephone calls, emails, or any other means. By accepting this Privacy Policy, you agree to understand and accept the use of your personal information as outlined herein. If you do not agree with the terms of this Privacy Policy, please refrain from providing us with your personal information.

Who We Are

References in this Privacy Policy to “AXIOM PT LTD,” “we,” “us,” or “our” pertain to AXIOM PT LTD (company number 14931932). We control the ways your Personal Data is collected and the purposes for which it is used, acting as the “data controller” for the purposes of applicable European data protection legislation.

Contacting Us

If you have any concerns or would like more details about how we process your Personal Data, you can contact us via hello@axiom.fit.

Protecting Your Personal Data

Your Personal Data is protected by both the quality, commitment, and high standards of AXIOM PT LTD and by law. According to the law, we can only process your Personal Data when there is a genuine reason to do so, such as:

- To fulfill any contract that we have with you

- To meet a legal obligation

- With your consent to the processing

- When it is in our legitimate interest

- When it is in the public interest

- When it is in your vital interests

Legitimate Interests

When we have a business or commercial reason to process your Personal Data, it is referred to as a legitimate interest. Your Personal Data is still protected, and we must not process it unfairly to you or your interests. If we use legitimate interests as a reason to process your Personal Data, we will inform you of this, explain our legitimate interests, and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may override your right to object.

How We Store Your Personal Data

We currently store your data in a secure CRM operated by Wix. As per data protection law, they act as a Data Processor on our behalf, and we act as a Data Controller. We collect personal data, enter it into the CRM, and decide how to use it further. Wix processes this data solely under our instructions and in accordance with their Terms & Conditions (updated from time to time).

How Long We Keep Your Personal Data

We will retain your data for the duration that you are a customer or applicant of AXIOM PT LTD. If you are no longer a customer or applicant, we will keep your data for the minimum time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be retained longer if deletion is not feasible for technical reasons.

Why We Process Your Personal Data

We process your data to ensure you receive optimal service levels from AXIOM PT LTD. Your details are kept on our secure system, and we may contact you by email or telephone with details of promotions that may be of interest to you.

Information Collected

The information and data we may collect, use, and process about you include:

- Information provided by you through forms on the Website or any other submitted information via the Website or email

- Records of correspondence, whether via the Website, email, telephone, or other means

- Details of inquiries made with us, whether via the Website, telephone, or other means

Telephone Calls

Telephone calls to and from our staff are not recorded. Notes are made and recorded on our secure system.

Use of Cookies

We may collect information about you and your use of our website via technical means such as cookies, webpage counters, and other analytics tools.

Personal Data Shared With Others

We may share your Personal Data with:

- Law enforcement agencies, regulators, and other authorities

- Credit reference agencies (subject to your prior consent)

- Fraud prevention agencies

- Identity verification agencies

- Organizations introducing you to us

- Third parties necessary to provide products or services you have requested

Data Transfer Outside the EEA

We transfer Personal Data outside the EEA only where:

- You have given explicit consent

- Necessary for setting up or fulfilling a contract with you

- To comply with a legal duty or obligation

Your Rights Over Your Personal Data

You have the right to:

- Withdraw previously granted consent

- Lodge complaints with relevant Data Protection Authorities

- Access your Personal Data held or processed by us

- Correct any incorrect or outdated Personal Data

- Erase Personal Data we process

- Restrict processing of your Personal Data in certain circumstances

- Request us to provide certain aspects of your Personal Data to you or another nominated company

- Object to processing data done for our legitimate interests

- Contest decisions made entirely by automated processing

Changes to Our Privacy Statement

We may update this policy periodically, so please review it frequently. In case of any material changes, we will endeavor to inform you in advance by email, notice on the Website, or other agreed communication channels. Material changes to the Privacy Policy will not be enforced without your express consent. If you decline or do not accept the changes within the provided timeframe, we may not be able to continue providing some or all products and services.